Blogs
Set Up Quick Contact Centers with Contact Center Builder and Revolutionize CX
Gone are the days when customer care was only about answering queries. Now, with the evolution of AI and automation, the aim of contact centers is to elevate customer experience. The demand for nimble and personalized services is soaring, especially in cut-throat markets like the US and India. Contact Center Builder is your solution to […]Read More
How Does Your Omnichannel Strategy Affect Customer Experience?
Introduction With more brands becoming global, it is crucial for them to ensure that all their customers are catered to, regardless of the location. Customers go through different communication channels depending on their activity, and 75% of them expect seamless responses across every channel. How Does Your Omnichannel Strategy Affect Customer Experience? Here’s how having […]Read More